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Jun 11, 2019

Building a Better Business

Five Tips to Strengthen your Business Reputation The best foundation for a growing and prosperous business is a rock-solid reputation of integrity and capability. Here are five steps toward building and maintaining that reputation. 1. Practice strong COMMUNICATION skills Write Well – Pay attention to spelling, basic grammar, and legibility....

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May 28, 2019

Ask Us #5

Our first question comes from Steven J.  What is the process for making a DOA claim on an insured package? How long does it usually take for the claim to be paid? The DOA claim process, while unfortunate, is necessary for us to determine what may have caused the loss...

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Apr 16, 2019

Unboxing Day

Five Steps for Successful Reception Almost anyone who has ordered a reptile or aquatic creature to be shipped to them has watched an “unboxing video” at some point or another—a video that shows the happy recipient excitedly cutting into their box, unwrapping the contents, and showing them off for many...

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Apr 9, 2019

Ground Zones – Where do You Fall?

As you know, all live shipments are required to travel Priority Overnight. However, many businesses have more than just live animals to sell. Supplies, equipment, food-stuff, caging, swag, artistic creations, and much more, can be shipped via FedEx’s Ground services. Today, we have for you a quick and easy way...

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Jan 15, 2019

Video - How to Pack for Live Shipment

Check out this video on YouTube! The following is a quick step-by-step guide to packing a live shipment. Even if you're confident in your shipping methods, you can always share this with someone new to the practice. Then scroll down to see a great little video that demonstrates these steps. ...

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