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Oct 22, 2019
…but what a difference!
Here’s a quick recap on DIM weight for those who are new:
FedEx measures a box in two ways, by its actual weight and by its dimensions (L x W x H). The size of the box is called its Dimensional Weight or DIM Weight. Whichever...
Oct 15, 2019
Can ShipYourReptiles and ShipYourAquatics ship outside the continental US? Yes, we can...BUT...
This does not mean we ship internationally. We do not ship to Canada, Mexico, or any other country. However, there are some parts of the US that are not connected to the mainland, and may even not be...
Oct 1, 2019
Two quick but important tips for safely shipping snakes and other reptiles.
We wanted to clear up two critical safety tips about reptile shipping that are rarely discussed. We’re here to fill that gap today! Read below and get informed!
1. ONE ANIMAL PER CONTAINER
Snakes are typically shipped in...
Sep 17, 2019
How can you tell if a FedEx shipping center is authorized to receive live shipments?
Because FedEx does not have a shipping classification for live animals, live reptiles and aquatics are categorized as "Dangerous Goods," although we all know that they are not, in fact, dangerous. As a...
Sep 3, 2019
What’s the difference between Customer Service and Customer Support?
Most businesses offer some level of Customer Service. If you have a problem with their product or their website interface, or other typical issues, you can contact them and someone within their business will help you solve that problem.