***Alert: HOLIDAY SHIPPING ADVISORY: DO NOT SHIP 7/2/2025-7/6/2025***

Due to the holiday, please do not plan on shipping 7/2/2025-7/6/2025. Fedex, UPS, and APS will be closed on July 4th 2025. APS will continue services on July 7th.

*** Ongoing FedEx Interface Issues***

We are still experiencing technical issues interfacing with FedEx.

Please know that our team is actively working with FedEx to resolve the issue as quickly as possible. We understand how important timely and reliable shipping is and we’re doing everything we can to restore full functionality.

We truly appreciate your patience and understanding during this time. We’ll provide updates as soon as we have more information.

We encourage you to ship with UPS.

• UPS is the original live shipper. We started with them back in 2009.
• You can send live animals to any of thousands of UPS stores, where they are kept safe for pickup by your customer. 
• UPS trucks are climate controlled and driven by UPS employees, who are held to a higher standard than FedEx drivers. 

FACILITY and HOME Insurance Available today Monday 6/30/2024 until 6pm tonight (MST)

Regarding Insurance for Live animal shipping: We look at the weather and the systems for both UPS and FedEx. After analyzing the information, we decide if insurance is available for HUB only or HUB & HOME deliveries. 

Insurance for home deliveries -

• $2500 maximum value on insured shipments.

• Be sure to review what the guaranteed time of delivery is for the specific address.

• We will pay out based on the agreed delivery time.

• Any issues must be reported within our guidlines.

• All shipments will be subject to our packaging requirments. If you are unsure about these requirments please review them at:  https://shipyourreptiles.com/insurance