Congratulations!
Tues 10/4/22 – Wed 10/5/22: On-Time and Live Arrival Insurance is Now Available
However, please be aware of areas recovering from the effects of Hurricane Ian in Florida, the Mid-Atlantic, and the U.S. Northeast. This may cause outbound and inbound flight delays, and FedEx service in general. See
FedEx Service Alerts.
Our insurance availability is not a guarantee that delays and issues won’t happen, and we reserve the right to turn off our insurance at any time for the safety of the animals being shipped through us. See all Insurance Eligibility Requirements.
As always, please check this banner prior to shipping for the latest updates, as it may have been updated since booking your label!
REMEMBER: FedEx has ZERO liability on live shipments, and they will not issue any refunds on live packages that are late, lost, damaged, or DOA. Our On-Time and Live Arrival Insurance is the only way to protect yourself in the event of a late, lost, or DOA shipment.
If you ship without purchasing insurance, you do so entirely at your own risk and financial liability! Ship according to SYR and SYA Shipping Standards, Packaging Guidelines, and Temperature Guidelines:
Insurance Eligibility Requirements
Heat Pack Use and Links to Temp Guidelines
Shipping Tips and Tricks
FedEx Service Alerts
ATTN: All Reptiles, All Amphibians, and Most Aquatics- MUST BE SHIPPED PRIORITY OVERNIGHT!
